smovov.com

FAQ

For Retail (B2C Buyers): No MOQ! You can purchase as little as 1 piece for personal use.

For Wholesale (B2B Buyers): Our MOQ starts at 10–20 pieces per style for in-stock items to unlock wholesale pricing.

For Custom (OEM/ODM): Custom logos, labels, or designs usually start from 100–300 pieces per style, depending on the category.

Yes! We offer comprehensive OEM & ODM services, including custom woven labels, hangtags, care labels, custom embroidery, printing, and branded packaging (bags/boxes). You can provide your Tech Pack or design drawings, and we will make samples for you.

Absolutely. We support sample orders so you can check our quality, fabric, and workmanship. Sample fees will be fully refunded or credited back once your bulk order reaches a certain quantity.

Yes, as a factory-direct supplier, we offer Factory Direct Pricing. The larger your order volume, the lower the unit price. Please contact our Sales Manager to get a personalized quote and dedicated support.

Yes, we ship to over 200 countries and regions worldwide.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Ready to Ship Items : Orders are processed and dispatched within 1–3 bussiness days. Express shipping usually takes 3–20 business days worldwide.

Custom/Bulk Orders : Production time ranges from 15–30 business days depending on order quantity and design complexity.

Subject to actual delivery times by the shipping carrier.